Policies

Return Policy

We stand by our alpaca wool products and want you to be completely satisfied with your order. We will refund any items returned in original condition within 30 days after delivery. Unfortunately we can't offer free shipping on items you return to us. To request a refund please email support@ruggedandes.com.

Shipping

Shipping on products purchased from us is free. We deliver to the 50 united states and Puerto Rico.